{"product_id":"2940180925855","title":"Measuring Patient Experience in Healthcare","description":"\u003cp\u003ePatient experience is a cornerstone of modern healthcare, shaping satisfaction, trust, and clinical outcomes. \u003cem\u003eMeasuring Patient Experience in Healthcare\u003c\/em\u003e provides a comprehensive guide to understanding, assessing, and improving this multidimensional concept.\u003c\/p\u003e\u003cp\u003eThe book explores the drivers of patient experience, from communication and environment to organizational culture, and examines cutting-edge measurement tools such as surveys, real-time feedback, and AI-driven sentiment analysis. It also highlights innovative strategies for embedding patient-centered practices into healthcare systems, fostering collaboration, and sustaining improvements.\u003c\/p\u003e\u003cp\u003eThrough practical insights and real-world case studies, this book equips healthcare professionals with the tools to deliver exceptional, patient-centered care. Combining theory and application, it offers a roadmap for creating systems that prioritize compassion, innovation, and measurable outcomes.\u003c\/p\u003e","brand":"THR","offers":[{"title":"Default Title","offer_id":46584370495729,"sku":"2940180925855","price":39.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0674\/5433\/7265\/files\/2940180925855_p0.jpg?v=1765443100","url":"https:\/\/shop.barnesandnoble.com\/products\/2940180925855","provider":"Barnes \u0026 Noble","version":"1.0","type":"link"}