{"product_id":"9780648484509","title":"Soft Is The New Hard: How to Communicate Effectively Under Pressure","description":"\u003cp\u003eLeaders! Do you have days when you feel like you're communicating with toddlers rather than adults in the workplace?\u003c\/p\u003e\u003cp\u003eAre you tired of dealing with sulking, tantrums, personality clashes and poor performance?\u003c\/p\u003e\u003cp\u003eIf you are not getting the results you need as a high-performance leader, this book is for you.\u003c\/p\u003e\u003cp\u003eIn it, you will learn a new approach to communication that will radically improve your leadership effectiveness.\u003c\/p\u003e\u003cp\u003eCommunication is the KING of the so-called ‘soft’ skills that are essential in the modern workplace. Yet most of us have had little or no training in how to communicate effectively, particularly under pressure.\u003c\/p\u003e\u003cp\u003eWe haven’t been taught the FOUNDATIONS of GREAT communication.\u003c\/p\u003e\u003cp\u003eIn \u003cem\u003eSoft is the New Hard\u003c\/em\u003e, communications and soft-skills specialist Leah Mether gives you the complete solution: a step-by-step process that underpins communication and lays the foundations for success.\u003c\/p\u003e\u003cp\u003eMether’s proven strategies will help you:\u003c\/p\u003e\u003cbr\u003e\u003cul\u003e \u003cli\u003edefuse conflict\u003c\/li\u003e \u003cli\u003emanage yourself under pressure\u003c\/li\u003e \u003cli\u003einspire individuals and teams to action\u003c\/li\u003e \u003cli\u003einfluence decisions and outcomes\u003c\/li\u003e \u003cli\u003elead your team through change, restructure or transition\u003c\/li\u003e \u003cli\u003edeliver difficult messages\u003c\/li\u003e \u003cli\u003ecommunicate clearly in an emergency or crisis\u003c\/li\u003e\n\u003cbr\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cp\u003eNo-one is a perfect communicator, everyone can improve. And with this book, Mether shows you how.\u003c\/p\u003e","brand":"Methmac Communications Pty Ltd","offers":[{"title":"Default Title","offer_id":48478297850097,"sku":"9780648484509","price":17.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0674\/5433\/7265\/files\/9780648484509_p0.jpg?v=1785898628","url":"https:\/\/shop.barnesandnoble.com\/products\/9780648484509","provider":"Barnes \u0026 Noble","version":"1.0","type":"link"}