{"product_id":"9781394349227","title":"Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry","description":"\u003cp\u003e\u003cb\u003eIntroducing AI agents, the groundbreaking third wave of AI's integration in the workforce\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eAgentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry\u003c\/i\u003e tells you how companies can create and control their own AI agents and build a virtual workforce. It goes behind-the-scenes on how Salesforce built a platform to drive AI agents, solving problems like hallucinations and bias through a framework that gives agents strict roles, data sources, actions, guardrails and channels to reach customers. This book draws from extensive research and exclusive access to Salesforce's leaders and their ambitious plan to dominate the race to develop and own the AI agent space.\u003c\/p\u003e \u003cp\u003eIn this book, readers will find information on:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eAI agents as a \"third wave\" of AI development that goes far beyond simple chatbots and \"co-pilots\" through harmonized data, Retrieval Augmented Generation (RAG), and Salesforce's innovative Atlas Reasoning Engine\u003c\/li\u003e \u003cli\u003eSteps to develop prompt guidance, topic creation (areas of work), explicit instructions, and a menu of actions allowed\u003c\/li\u003e \u003cli\u003eSalesforce customers, such as Saks and OpenTable, that are already using AI agents with success\u003c\/li\u003e \u003cli\u003eThe effects of AI and automation on the job market\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eAgentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry\u003c\/i\u003e is an indispensable, forward-thinking resource on the subject for all leaders in business seeking to supercharge their organizations' initiatives through the latest developments in a rapidly advancing field.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":46372999790833,"sku":"9781394349227","price":28.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0674\/5433\/7265\/files\/9781394349227_p0.jpg?v=1765264149","url":"https:\/\/shop.barnesandnoble.com\/products\/9781394349227","provider":"Barnes \u0026 Noble","version":"1.0","type":"link"}