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HarperCollins

Flex: The New Playbook for Managing Across Differences

Flex: The New Playbook for Managing Across Differences

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Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of "Flexing"-the art of switching leadership styles to more effectively lead people who are different from you, allowing managers to successfully manage the multicultural workers of today and tomorrow.

Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy, showing managers how to: understand the power gap, the social distance between you and those in the workplace of different cultures, ages, and gender; flex your management style, by stretching how you work and communicate with others, and bridging the gap with more effective communication, feedback tools and building healthy teams; and multiply the effect, by teaching these skills to others and closing the power gap with clients, customers, and partners to create innovative solutions.

Creating flex in a company's management style will impact all aspects of developing the talent you have, attracting future talent and building relationships with customers in this competitive marketplace. Now, Flex: The New Playbook for Managing Across Differences shows you how.


This essential leadership development playbook reveals proven strategies to:


  • Manage the Power Gap: Identify and close the social distance between you and colleagues from different cultures, generations, and genders to build trust and improve communication.
  • Develop Flexible Leadership Styles: Learn the art of "Flexing"-strategically switching your approach to effectively lead and motivate every member of your team.
  • Leverage Diversity and Inclusion: Move beyond theory and turn your team's diverse perspectives into a powerful engine for innovation and success in the global economy.
  • Bridge Generational and Cultural Divides: Gain practical tools to connect with today's multicultural workforce, from Gen Y recruits to seasoned Boomer executives.
  • Give Effective Feedback: Master communication frameworks that ensure your guidance is heard, respected, and acted upon, strengthening your entire team.
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